Frequently Asked Questions

Welcome to our FAQ Page

Returns

WE OFFER FREE RETURN SERVICE AND FULL REFUND.

  • Products must be returned within 14 days of receiving products.
  • Products must be unworn and unwashed with all tags still attached.
  • We only offer refunds onto the original payment method used to make the order.
  • Orders placed separately cannot be returned as one. Combining orders will slow down the refund process! .

For more question's you can contact our support team. Contact us  



 

please remember returns are allowed within 14 day after receiving your products.

  • If you wish to return a product please leave a message at contact us. Make sur e you leave your order number, order address and reason of returning.
  • Our customer service will reply within 24 hour with instruction regarding your return.
  • note! please keep the receipt and all tags still attached.   
  • If you wish to exchange your item due to sizing or color you can do so within 14 days after receiving your order. 
  • To exchange your item please leave a message at contact us regarding your exchange. Do not forget to add your address, order number and the size/color you want to exchange to.
  • Product must be unworn and unwashed.
  • NOTE! please keep your receipt and all tags attached.
  • To return an item you bought on an event/stand you need leave a message at contact us regarding the return. 
  • Please add your full name, address, email address. Our support team will contact you back within 24 hour with instruction regarding your return.
  • The Item must be unworn and unwashed.
  • NOTE please keep all tags attached.
  • Receipt is required.  
  • We only refund to the orignal paymant method used to purchase an item.
  • You will see a full refund within 7 days.

Shipping and delivery

After receiving order confirmation, packaging and delivering takes between 1-5 business days.

  • We will deliver your package to a locker or a store near your address.
  • You will get a text message when your package is arrived to the destination.
  • NOTE ! You will have 48 hours to take the package after its arrival.